PRIVACY POLICY

Songsbury Studios – A Division of Unbound Empire Inc.

Effective date: October 8, 2026

Website: https://songsburystudios.com

This Privacy Policy explains how Songsbury Studios (“Company,” “we,” “us,” or “our”) collects, uses, and shares information when you visit https://songsburystudios.com and any related pages (the “Site”), or when you otherwise contact us.

Controller / business: Songsbury Studios, 2-2499 Rutherford Rd., Concord, Ontario L4K 0J9. Privacy contact: info@songsburystudios.com.

If you do not agree with this policy, do not use the Site.

Information you give us

Depending on how you use the Site, we may collect:

•         Identity and contact details, such as name, email address, phone number, and mailing address, if you submit a form, create an account, or contact us.

•         Account information, such as a username and password, if accounts are offered. We store passwords only in hashed form.

•         Communications, including messages you send us and records of support requests.

•         User content you choose to submit, such as comments or reviews, if the Site allows it.

Information collected automatically

When you use the Site, we and our service providers may automatically collect:

•         Device and browser data, such as IP address, browser type, operating system, device identifiers, and language.

•         Usage data, such as pages viewed, links clicked, referring URL, and the date and time of a visit.

•         Approximate location derived from your IP address.

•         Cookie and similar-technology data, described in section 6.

Information from others

We may receive information from service providers (for example, analytics or payment processors) and, if you sign in with a third party, from that provider according to your settings there.

We use information to:

•         Provide, operate, and secure the Site.

•         Create and manage accounts, if offered.

•         Respond to questions and provide support.

•         Send service messages, such as confirmations and policy updates.

•         Send marketing messages if you opt in, or where the law allows us to email existing customers about similar products. You can opt out at any time.

•         Understand how the Site is used and improve it.

•         Detect, prevent, and investigate fraud, abuse, and security incidents.

•         Comply with law and enforce our Terms and Conditions.

If the GDPR, UK GDPR, or a similar law applies, we rely on one or more of these bases:

•         Contract — to provide the Site, an account, or a purchase you request.

•         Legitimate interests — to secure and improve the Site, understand usage, and communicate about our services, where those interests are not overridden by your rights.

•         Consent — for optional cookies and for marketing where consent is required. You may withdraw consent at any time.

•         Legal obligation — to meet tax, accounting, or other legal duties.

We do not sell your personal information for money. We share it only as described here:

•         Service providers who host the Site, send email, process payments, provide analytics, or support customer service, and who may use the information only to perform services for us.

•         Professional advisers, such as lawyers and accountants, where needed.

•         Authorities, if we believe disclosure is required by law, legal process, or to protect rights, safety, and security.

•         A buyer or successor, if we are involved in a merger, acquisition, financing, or sale of assets. We will notify you if your information becomes subject to a different policy.

•         Other users, if you post content that is publicly visible.

•         With your direction or consent.

We use cookies and similar technologies (such as pixels and local storage) to run the Site, remember preferences, understand traffic, and, if enabled, measure advertising.

•         Strictly necessary. Required for the Site to function, such as security, load balancing, and remembering a login or a cookie choice.

•         Functional. Remember choices such as language or region.

•         Analytics. Help us understand traffic. We use Google Analytics.

•         Advertising. Used only if we run ads. We use Meta and Google Ads.

You can control cookies in your browser. Blocking strictly necessary cookies may break parts of the Site. Where the law requires it, we will ask for consent before setting non-essential cookies, and you can change that choice by clicking the “Consent Preference” button in the bottom left corner of the screen.

Some browsers send a “Do Not Track” or similar signal. Our current response to those signals is: we do not respond to Do Not Track.

We keep personal information only as long as needed for the purposes in this policy, including to provide the Site, meet legal, tax, and accounting duties, resolve disputes, and enforce our agreements. Retention depends on the type of information and why we have it. When we no longer need it, we delete or de-identify it.

We use reasonable administrative, technical, and physical safeguards designed to protect personal information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security. Please use a strong, unique password if you have an account, and contact us if you believe your account has been compromised.

The Site is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has given us personal information, contact us at info@songsburystudios.com and we will delete it. If a higher age applies in your region (for example, 16 in parts of the EEA), use that age instead after legal review.

We are based in Canada. If you access the Site from elsewhere, your information may be processed in Canada and in other countries where our service providers operate. Those countries may have different data-protection laws. Where required, we use an approved transfer mechanism, such as Standard Contractual Clauses.

All users

•         You may opt out of marketing emails by using the unsubscribe link or by contacting us. Service messages about a transaction or account may still be sent.

•         You may request access to, correction of, or deletion of personal information we hold about you, subject to legal exceptions.

•         You may control cookies as described in section 6.

EEA, UK, and similar regions

You may have the right to access, correct, delete, or restrict processing of your personal information, to object to certain processing, to data portability, and to withdraw consent. You may also lodge a complaint with your local data-protection authority. To exercise a right, email info@songsburystudios.com. We may need to verify your identity.

United States state privacy laws

Residents of certain states, including California, Colorado, Connecticut, Virginia, and others with similar laws, may have rights to know, access, correct, and delete personal information, and to opt out of “sale,” “sharing,” or targeted advertising, and of certain profiling. We do not sell personal information for money.

To make a request, email info@songsbury.com. We will verify your request and respond within the time required by law. You may use an authorized agent where the law allows it. We will not discriminate against you for exercising privacy rights.

The Site may link to websites or services we do not control. Their privacy practices are their own. Read their policies before providing information.

We may update this policy from time to time. We will revise the effective date above and, if a change is material, provide additional notice we consider appropriate (for example, a notice on the Site or an email). Continued use of the Site after the update takes effect means you acknowledge the updated policy.

Questions or requests about this policy can be sent to:

Songsbury Studios

2-2499 Rutherford Rd.

Concord, Ontario, Canada L4K 0J9

Email: info@songsburystudios.com